Privacy policy

Privacy Policy

Last updated: September 2026

At TEX PRINT, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through our website.

By using our website or purchasing our products and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, contact us, request a quotation, place an order or make a purchase, we may collect information including:

  • Full name
  • Company or business name
  • Billing address
  • Shipping/delivery address
  • Email address
  • Phone/WhatsApp number
  • Payment and transaction information
  • Product and order details
  • Customization requirements
  • Artwork, logos, images and files submitted for printing
  • Communication history with TEX PRINT
  • Information provided through contact, quotation or inquiry forms

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referring website
  • Website activity and interactions

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Prepare quotations
  • Produce customized products
  • Deliver your orders
  • Process payments
  • Communicate with you regarding your order
  • Confirm orders and payments
  • Respond to customer inquiries
  • Provide customer support
  • Send order updates
  • Improve our products and services
  • Improve website functionality and user experience
  • Prevent fraud and unauthorized transactions
  • Maintain business and transaction records
  • Comply with applicable legal and regulatory requirements
  • Send promotional communications where permitted and where you have opted in

3. Custom Artwork and Files

When you provide TEX PRINT with a logo, photograph, artwork, design, trademark, brand asset or other file for printing or customization, you confirm that you have the necessary rights or authorization to use that material.

TEX PRINT uses submitted artwork primarily for fulfilling your order and providing the requested service.

We do not claim ownership of your submitted artwork or branding materials.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember items in your shopping cart
  • Understand website traffic
  • Improve website performance
  • Remember preferences
  • Provide relevant website functionality
  • Understand how visitors interact with our website

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Payment Information

Payments may be processed through third-party payment providers.

TEX PRINT does not intentionally store complete payment card details on its own systems unless specifically required and securely supported by the applicable payment provider.

Payment information may be processed directly by authorized payment service providers according to their own privacy and security policies.

6. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processors
  • Shipping and courier providers
  • Website and technology providers
  • Printing or production partners, where applicable
  • Customer support providers
  • Professional service providers
  • Government or legal authorities where legally required

Information shared with service providers will be limited to what is reasonably necessary for the relevant service.

7. Data Security

We take reasonable administrative, technical and organizational measures to protect your information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

8. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you information about:

  • New products
  • Promotions
  • Offers
  • Printing services
  • Corporate gifting
  • Seasonal campaigns

You may unsubscribe from marketing communications at any time using the unsubscribe option provided in the communication or by contacting us.

9. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms or other external services.

TEX PRINT is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us improperly, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be posted on this page with the revised "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

TEX PRINT
Email: [YOUR EMAIL]
Phone/WhatsApp: [YOUR PHONE NUMBER]
Address: [YOUR BUSINESS ADDRESS]
Website: [YOUR WEBSITE]